Support & Contact

Contact Us

For general questions, bug reports, feature requests, or account issues, email us at:

support@rgsoft.org

We aim to respond within 2–3 business days.

Subscription & Billing

CoachSync subscriptions (Galaxy plan) are managed through the Apple App Store or Google Play Store. To view, change, or cancel your subscription:

  • iOS: Settings → Apple ID → Subscriptions → CoachSync
  • Android: Google Play → Profile → Payments & subscriptions → Subscriptions

For refund requests, contact Apple or Google directly per their policies.

Delete Your Account

You can permanently delete your CoachSync account and associated data using either method below.

Option 1: Delete from the app

  1. Open CoachSync and sign in.
  2. Go to your Profile or Settings.
  3. Find "Delete Account" or "Account Deletion".
  4. Follow the on-screen confirmation steps.

Option 2: Request by email

  1. Email support@rgsoft.org from the address linked to your account.
  2. Subject line: "CoachSync Account Deletion Request".
  3. Include your display name and the email used to sign in.
  4. We will confirm and process deletion within 30 days.

Account deletion is permanent. Active subscriptions must be cancelled separately through the App Store or Play Store.